STALLHOLDER INFORMATION

STALLHOLDER INFORMATION

The Ballarat baby & children’s market is held every 3 months- February, May, August & November at St Patricks Cathedral Hall.
Stalls are usually fully booked weeks before the day of the market so it is important you make your booking as early as possible.

Stall fees:
$40.00 - Pre-loved (secondhand stall)
$70.00 - Business/new stall

Stall size is 2.5 metres wide x 2 metres deep.

ADDITIONAL ITEMS THAT CAN BE PURCHASED

CLOTHES RACKS AND TABLES CAN BE RENTED AT $10 EACH

PUBLIC LIABILITY (PUBLIC LIABILITY ONLY AND NOT PRODUCT LIABILITY) $20

RESTRICTED ITEMS

All items made from silicone/wooden beads such as dummy clips/chains, teethers, pram garlands etc. must be independantly safety tested to be sold at our events.
The safety testing must be done in Australia and includes your completed item being sent away for testing.
This process can be expensive and time consuming however is a requirement to be sold at our event.
We find there is only a very limited number of businesses have the correct testing.
If you are unsure if you do please email us prior to applying.
You will be required to submit the relevent paperwork before market day.

I’M ACCEPTED!

Once accepted you will receive an email with payment details which is due within 3 business days.
One week prior to the market date you will be emailed set up details.
In your set up email you will find your stall number (Stall numbers cannot be changed), information on how best to display your items and all details you will need to know to make a successful market. We have listed some of the information below.

Your request for a certain stall cannot be guaranteed. We try our very best to make everyone happy.
If you have a preference for a stall please put this in your comments on your application.

I APPLIED FOR A BUSINESS SPOT AS SOON AS SPOTS OPENED. HOW COME I WASN’T ACCEPTED?

We receive 3-4 times the amount of applications than we have stalls so spots are limited!
Business stall applications are carefully handpicked. Applications submitted early do not guarantee a spot.

We aim to ensure our market showcases a large variety of different products and we limit the same type of stalls.
This is not only to ensure that customers have a large variety of options but if we allowed too many of the same type of product our stallholders sales would be minimal.
We want you to leave happy with lots of money in your pocket and you can’t do that if 10 other people are selling the same products as you!

If your application was not approved please try again next time. Only because your application wasn’t selected this time does not mean it won’t be for the next market!

SET UP ON THE DAY

Doors will open for stallholders at 7.00am, giving you approximately two hour to set up your stall.
At 8.30am the entry door will be shut and you will be unable to bring in additional items from your car so please ensure you have everything in the building by 8.30am.
It is very important you do not arrive late. Stallholders that have not arrived or set up by 8.30am will have their spot forfeited and no refund or credit given.

You will need to BYO chair and tables.

We strongly suggest bringing a second trestle table if your stall is on a corner.

Please note that stallholders are required to maintain their stall until 1.00pm. Packing up early is not permitted as this can cause safety issues. It is also fair that paying customers enjoy a full selection of stalls until the market closes.
You will have until 1.30pm to pack up and leave the venue. Please ensure you take all your rubbish and clean up around you. There are plenty of garbage and recycling bins available.

REFUND POLICY

Please note that there is no refund policy.
If you are unable to attend the market - you have the option to roll over your site fee to another market.

COVID POLICY

If the market is cancelled due to any reason your stall fee will be transferred to the next market date. If you cannot attend the following market, please inform us within the timeframe included in the cancellation email and your fee will be held and available for you to use towards any market in the next 12 months. If you do not respond in the time frame unfortunately your fee will be non-refundable and non-transferrable.

Please note; Due to COVID our restrictions with customers, number of stallholders etc. can change dramatically. We cannot always allow more than 1 stallholder or children to attend behind stalls. We follow the guidelines set out by the relevant authorities and the venue who gives us a list of what we have to comply with. This information can change rapidly and dramatically depending on COVID restrictions. We cannot be held responsible for circumstances beyond our control. Please email us with any concerns or requirements prior to booking i.e- you need to have a child attend with you.

Please note: If our venue/covid plan requires a copy of your vaccination certificate and this is not emailed by the day before the event by 2pm your stall will be cancelled and all stall fees forfeited. We are required at some venues to send through stallholder lists and confirming we have their vaccination certificates.

NON ATTENDANCE

If you cannot make the market you must email ASAP. We will need to rearrange the stalls so we do not have any empty gaps.
If it is the day before or morning of the market please email or TEXT (not call) 0420 982 445 to let us know.
We understand things come up, you may wake up unwell or the babysitter cancels as you are getting ready to go.
If you do not show up without letting us know prior to your scheduled arrival time of 7.30am unfortuantely you will not be welcome to attend again.

HOW DO I DISPLAY ALL MY ITEMS?

After lots of feedback from customers and stallholders we have made a list of the top things to consider when organising your items for sale.
Make sure you only sell items that are clean and in working order. If you wouldn’t want to buy it then please don’t sell it!

  • The number 1 thing by far is CLEARLY PRICE EVERYTHING! Items with no prices or ‘make an offer’ items are VERY hard to sell. Most customers feel it gives the impression the items are expensive. They don’t want to say no to you once you tell them the price and don’t want to offend you if they have to make an offer.

  • Use clear tubs and clothes hangers. You can hire a clothes rack for $5.00 to display your items.

  • Sort clothing into sizes and sexes. Try not to have too many things in each tub.

  • Make ‘brand names’ clear and easy to see. Lots of people come looking for specific brands such as; Country Road, Seed, La Sienna, Love to Dream, Bonds etc.

  • Use signs or balloons to attract people to your stall. Fluro cardstock attached to the end of your clothes racks with clear labelling. E.g- GIRLS BONDS CLOTHING SIZE 0-2 $5ea.

  • Do your homework on prices. Check ebay, marketplace, Gumtree. Especially for the large items. Be realistic

  • If you have brand new items, ensure the tags are out so it’s clear they are brand new. 

  • Make sure all toys and clothes are clean and ironed (if needed). The better the present the more likely a sale.

  • It is natural for people to bargain. Don’t be offended. Remember it’s better to get rid of it than take it home again.

  • If a customer wants a larger item from your stall, offer to hold it until they are ready to leave. Sometimes they won’t buy an item because they don’t want to drag it around the rest of the market.

  • If it gets to 12.00 and you still have lots of items left, think about reducing the prices. You may come and reduce large items as many times as you wish. Make sure you bring a texta or some extra blank signs for your items or tubs if you do reduce.

  • Talk to customers! Ask what they are looking for. Lots of customers that come in the first hour are on the hunt for specific things.

  • Don’t forget to bring enough change! So many stallholders don’t realise how much change they will need. We suggest $400 in change consisting of some coins and mostly $5 and $10 notes. Remember you can always give out 2x $10 notes if you run out of $20 notes but can’t give out a $20 note if you run out of a $10 note! You will find most people pay with $20 or $50 as they have been to an ATM on the way! We will not swap change over for you at the front door so please be mindful.

  • Talk to your neighbouring stallholders. You will need them if you need a quick toilet break or something to eat! They also come in handy if you wanted to walk around and make some purchases yourself!

  • Last and most important - HAVE FUN!!!

EXTRA INFORMATION

It is recommended to bring paper bags (if you still have some), pen, a bottle of water and a table cloth or similar to cover the table.
Please ensure you have sufficient change. We will not swap change over at the front door for you and there is nowhere close to swap change. Just remember you are better off to have heaps of change left over than run out!
An ATM will be on site and will disburse $20.00 notes. Keep this in mind when working out how much change you need as most people pay with big notes!
Feel free to post on our Facebook page (not in the Event) what you are selling, boy or girls, sizes, brands...etc. Also put your stall number so people know where to find you. I will then share the post. You would be surprised how many people will come to your stall first after seeing this!

"Pre-loved" stallholders
Can sell: Quality second-hand goods relating to babies, toddlers and kids.

Cannot sell: New goods and handcrafted goods. If you intend to sell new and second-hand items you will need to pay a Business Stall fee.’’